* Fan switched to the 'ON' setting (not 'AUTO')
* Crack open windows if weather permits
*Objects removed from floors that require cleaning
*Bed skirts/hanging clothing off of floors with a clearance of at least 5 inches
*Paths smaller than a 15 inch width will not be able to be cleaned, please make spaces accessible so we are able to get our machines in the areas needing to be cleaned
Transparent pricing is our priority. Your estimate will be close to the final cost. We'll take room measurements upon arrival to ensure accuracy. If you have your room measurements, even better! Please share your concerns beforehand for the most precise pricing up front.
If you need our assistance moving a small or light weight item to a 'hard surface floor' for the duration of the cleaning we are more than happy to help. Medium or heavy furniture pieces will be left in place and cleaned around as our insurance does not cover moving items.
You can walk on them immediately, just ask us for some shoe covers and we are happy to provide some for you. Just be EXTRA careful as the floors may be wet or damp and stairs and hard surface transitions can be extra slippery!
We recommend a minimum of 3 to 4 hours before putting things back, however waiting 8-24 hours before putting items back in place is even better. Each scenario is different, please ask for our recommendation while we are there to get an even more accurate estimate.
Unfortunately, we cannot guarantee all spots and stains will be removed. This has a lot to do with the age of the carpet, the material of the carpet, how long the stain has been there, what kind of stain it is. We always give 100% effort in removing stains!
(Some stains may cost extra such as 'slime', 'artificial dye stains', 'excessive gum'. Please let us know ahead of time of any concerns!)
Although it is possible that this could happen, it is unlikely with our method of cleaning. If it does, let us know and we will make it right!
We utilize less resources vs the industry standard, simple as that! We use a fraction of the water and we don’t burn fossil fuels during the process. However, we may need access to the homes water or electricity. (Also our van runs on E85 exclusively! It reduces harmful emissions while also reducing our reliance on foreign countries for fuels)
Yes, we can clean most area rugs.
(For hand crafted or thin/frail rugs we recommend you take that to your local rug plant, please reach out and we can give you our recommendations.)
Yes we can clean upholstery, please contact us for more details.
Yes we can do deep cleaning on laminate, LVP, Tile, and other hard floor surfaces.
Absolutely, a receipt will be automatically emailed upon payment.
If you have a limited parking situation we would really appreciate instructions on the best way to get to the work location.
We work hard to do our best job for you, but if for whatever reason you are not satisfied with the results, we can re-schedule to come out and try again. If you are still not happy, we will make it right.
We accept CASH, CARD, and CHECKS!
